Terms and Conditions

Effective date: 12-Apr-2026
BE Fit Coach

1. About Us

BE Fit Coach is the trading name of Barrie Evans, a sole trader based in the United Kingdom.

Business correspondence address:
BE Fit Coach, Unit 93979, PO Box 92, Cardiff, CF11 1NB

Email: [email protected]
Phone: 0330 133 5123

These Terms and Conditions govern your use of our website and your purchase and use of our services, sessions, memberships, coaching, programs, digital products, downloads, and related content.

2. Acceptance of These Terms

By using our website, booking a session, purchasing a service or product, joining a membership or program, accessing online content, or participating in any BE Fit Coach service, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, you should not use our website or purchase our services.

3. Our Services

We may offer services including, but not limited to:

  • group running sessions
  • one-to-one coaching
  • online coaching
  • beginner running programs
  • technique assessments
  • strength, mobility, and running plans
  • digital resources and downloads
  • online courses and member content
  • consultations
  • workshops, events, or similar services

The specific details of each service, including what is included, pricing, payment structure, and any additional rules, will be stated on the relevant sales page, booking page, checkout page, or confirmation email.

4. Eligibility

Our services are intended for adults aged 18 or over unless expressly stated otherwise.

Participation by anyone under 18 is only permitted where we choose to accept them and where a parent or legal guardian has completed all required consent, health, and participation documentation in advance.

Participation by under-18s is subject to suitability, safeguarding, and applicable insurance and qualification requirements.

Any online service provided to a person under 18 must involve appropriate parental or guardian knowledge and involvement.

5. Health, Medical, and Safety

Our services are coaching and educational services only. They are not medical, physiotherapy, diagnostic, or treatment services, and they are not a substitute for professional medical advice, diagnosis, or treatment.

By participating in any exercise, training, or coaching-related service, you confirm that:

  • you are responsible for ensuring that you are fit to participate
  • you will provide complete and accurate health information where requested
  • you will complete any required screening, consent, or readiness forms before participating
  • you will inform us promptly of any injury, illness, symptoms, pain, medical condition, medication, pregnancy, or change in health that may affect safe participation
  • you will stop exercise immediately and seek appropriate medical advice if you experience pain, dizziness, faintness, chest pain, unusual shortness of breath, or any other concerning symptom

We reserve the right to require medical clearance before allowing you to begin or continue with any service.

We may refuse, suspend, modify, or end your participation if we reasonably believe that participation is unsafe, unsuitable, or outside the appropriate scope of our services.

6. No Guarantee of Results

We do not guarantee any specific result from using our services.

This includes, without limitation:

  • weight loss
  • fat loss
  • body transformation
  • injury prevention
  • race performance
  • personal bests
  • running progress
  • fitness improvements
  • health outcomes

Results vary between individuals and depend on many factors outside our control, including your starting point, health status, effort, consistency, recovery, lifestyle, and adherence.

Testimonials and case studies are examples of individual experiences only and do not guarantee that you will achieve the same results.

7. Pricing and Payment

All prices are stated in pounds sterling unless otherwise stated.

Payment may be taken by card, bank transfer, standing order, cash, or other stated payment method depending on the service.

You are responsible for making payment in full and on time in accordance with the option selected at purchase or agreed with us.

We reserve the right to suspend access to any service, session, membership, program, or content if payment is overdue.

No late fees are charged.

8. Group Running Sessions

We currently offer group running sessions on either a recurring monthly membership basis or a pay-as-you-go basis.

Monthly membership

Where you join on a monthly membership basis:

  • membership is recurring until cancelled or paused
  • there is no minimum term unless otherwise stated on the relevant sales page
  • you may cancel at any time by telling us in person, by WhatsApp, by email, or via a website support request
  • cancellation will stop future payments only and will not normally entitle you to a refund of payments already made
  • you may request to pause your membership, and payments will resume when you restart
  • missed sessions do not roll over
  • refunds are not usually offered, although we may choose to make an exception at our discretion

Pay-as-you-go sessions

Where you attend on a pay-as-you-go basis:

  • payment must be made in advance or at the time agreed
  • missed or cancelled sessions are not normally refundable unless we choose otherwise

We reserve the right to refuse or end participation in group sessions where this is necessary for safety, conduct, safeguarding, health, or the wellbeing of the group.

9. One-to-One Coaching

One-to-one coaching may be offered on a monthly or per-session basis.

Monthly one-to-one coaching

For new monthly one-to-one clients:

  • there is a minimum term of 3 months, unless we agree otherwise in writing
  • payment is due monthly by the agreed method
  • sessions must be rescheduled with at least 24 hours’ notice
  • if less than 24 hours’ notice is given, the session will normally be treated as used
  • if you fail to attend a booked session, the session will be treated as used
  • if we choose to allow a late reschedule, that is entirely at our discretion

If we need to reschedule a session, you will not lose that session.

Unused sessions must be used within 30 days after the end of the month in which they were due to be used, unless we agree otherwise. We may extend this period at our discretion for illness, holidays, or genuine exceptional circumstances.

Per-session one-to-one bookings

Where one-to-one coaching is booked as a one-off session:

  • at least 24 hours’ notice is required to cancel or reschedule
  • less than 24 hours’ notice may result in the session being treated as used
  • non-attendance will be treated as a used session
  • any exception is at our discretion

10. Online Coaching

Online coaching is provided on a recurring monthly basis unless otherwise stated.

Unless a different minimum term is stated at the point of purchase:

  • payment is due monthly in advance
  • access and support may be suspended if payment is overdue
  • cancellation stops future payments only
  • refunds are not normally offered for the current paid period unless required by law or agreed by us in writing

Any specific support boundaries, communication methods, included features, and delivery details will be set out on the relevant sales page or onboarding material.

11. Beginner Running Programs and Other Fixed-Term Programs

Where you purchase a fixed-term running or coaching program, the details of that program will be described on the relevant sales or checkout page.

This includes any payment plan, access period, included materials, and delivery structure.

For in-person beginner running programs purchased on a split-payment basis, payments remain due in accordance with the agreed payment plan unless we state otherwise.

Where a free trial is offered, any cancellation rights specific to that offer will be as stated on the relevant sales page.

12. Technique Assessments and Consultations

Technique assessments

Technique assessments are paid services.

  • if the assessment has already taken place, it is non-refundable
  • at least 24 hours’ notice is required to cancel or reschedule
  • if less than 24 hours’ notice is given, the session may be treated as used
  • if you do not attend, the session may be treated as used
  • where you arrive late, we will try to accommodate the full session where possible, but this is not guaranteed and depends on our schedule

Consultations

Where consultations are offered free of charge:

  • at least 24 hours’ notice is requested if you need to cancel or rearrange
  • repeated non-attendance or late cancellation may affect whether future consultations are offered

13. Digital Products, Downloads, and Online Course Content

Digital products, downloadable resources, online courses, and member content are for your personal use only unless we agree otherwise in writing.

You must not:

  • copy, share, reproduce, resell, or redistribute them
  • upload them to shared drives, websites, or membership sites
  • give access to another person
  • remove branding, copyright notices, or ownership information
  • use them for commercial purposes without permission

We reserve the right to update, replace, or withdraw digital content at any time.

Unless we expressly promise ongoing updates, purchase does not include any right to future updates.

14. Zero to 45 Online and Similar Drip-Fed Online Programs

For Zero to 45 Online and similar online programs:

  • access begins once your account is set up and access is granted
  • course content may be released over time rather than all at once
  • Kajabi-hosted course content is described as lifetime access, meaning access for as long as that platform-based version remains available through our business
  • if we permanently stop using that platform for the program, we may provide an alternative copy or format of the core materials instead
  • any connected Everfit-delivered training plans or app access are provided for the intended duration of the program plus 8 weeks, unless we state otherwise

After the Everfit access period ends, we may provide the plans in another format such as PDF or similar, but continuing live app access is not guaranteed.

15. Consumer Cancellation Rights and Refunds

If you are a consumer purchasing online, you may have legal cancellation rights under the Consumer Contracts Regulations.

Nothing in these Terms affects your statutory rights.

Services

If you buy a service online, you will usually have the legal right to cancel within 14 days from the date of purchase.

However, if you ask us to start providing the service within that 14-day period, you agree that we can begin straight away. If you then cancel during the 14-day period, we may deduct an amount for the part of the service already provided.

If the service is fully completed within the 14-day period, and you agreed to us starting it during that time, you may lose your right to cancel.

Digital content

For digital content not supplied on a tangible medium, where immediate access, download, or delivery is made available, you expressly agree that supply may begin immediately and acknowledge that your right to cancel may be lost once supply begins.

Commercial refund position

In addition to your statutory rights:

  • completed sessions are non-refundable
  • missed sessions are non-refundable
  • group membership fees already paid are non-refundable for the current paid period
  • pay-as-you-go bookings are non-refundable once used
  • digital downloads are non-refundable once accessed, delivered, or made available, unless required by law
  • online course and program refunds are governed by the specific offer terms shown on the relevant sales or checkout page where applicable

For Zero to 45 Online, unless a different offer-specific policy is stated at purchase, we may offer a 28-day refund window from the date access begins. After that period, refunds are at our discretion only.

We reserve the right to provide a full refund, partial refund, account credit, transfer, or no refund at all where these Terms allow us discretion.

16. Failed Payments

Where a recurring card payment fails, our payment provider may make automatic retry attempts.

If payment remains outstanding after reasonable retry attempts and follow-up, we may suspend or revoke access to the relevant service, account, membership, or content until payment is made.

For bank transfer or standing order arrangements, it is your responsibility to ensure payment is made on time.

17. Community, WhatsApp Groups, and Conduct

Where you participate in a WhatsApp group, online community, member space, forum, or similar environment connected with BE Fit Coach, you agree to behave respectfully and appropriately.

You must not:

  • harass, abuse, threaten, or intimidate others
  • post defamatory, unlawful, misleading, or inappropriate material
  • spam the group
  • promote your own products or services without permission
  • privately approach other members for unsolicited selling
  • behave in a way that damages the safety or experience of the group

Community access is an additional feature of some offers and may be changed, removed, suspended, or withdrawn at any time.

We may remove content, restrict access, or remove any participant from a community or group at our discretion where necessary for safety, conduct, safeguarding, or community wellbeing.

18. Photography, Video, and Testimonials

We may use testimonials, reviews, photos, or videos in our marketing where appropriate consent has been given.

Any use of client photos or video content is subject to the relevant consent arrangements in place at the time.

Testimonials reflect individual experiences only and are not a guarantee of results.

19. Intellectual Property

All content and materials provided by BE Fit Coach are owned by or licensed to us unless otherwise stated.

This includes, without limitation:

  • written content
  • coaching materials
  • plans and templates
  • videos and audio
  • downloads and PDFs
  • course content
  • branding
  • graphics
  • frameworks and systems
  • the 7 Core Pillars™ framework and related materials

You may not reproduce, adapt, distribute, sell, publish, share, or exploit any of our materials without our prior written permission.

Paid plans, content, and materials may not be shared with family members, friends, clients, or any third party.

20. Website Use and External Links

We aim to keep our website and content accurate and up to date, but we do not guarantee uninterrupted availability or that all content will always be complete, current, or error-free.

We may include links to third-party websites, platforms, apps, or services for convenience. We are not responsible for the content, policies, or availability of those third-party services.

21. Termination and Refusal of Service

We reserve the right to refuse, suspend, or terminate your access to any service, session, membership, program, community, or content where:

  • payment is overdue
  • your behaviour is abusive, dishonest, unsafe, threatening, or inappropriate
  • required forms or information have not been completed
  • we believe participation is unsafe or unsuitable
  • you materially breach these Terms
  • termination is necessary to protect you, other clients, or our business

Where we terminate because of behaviour, misconduct, or non-compliance, payments already made are normally non-refundable.

Where we terminate because continued participation is deemed unsafe, we may choose, at our discretion, to offer a full refund, partial refund, credit, transfer, or no refund depending on the circumstances.

22. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under the law of England and Wales.

Subject to that:

  • participation in exercise, running, training, and related activities is at your own risk
  • we are not liable for losses that were not foreseeable
  • we are not liable for indirect or consequential loss
  • we are not liable for business loss where services are purchased as consumer services
  • our total liability arising out of or in connection with any specific product or service shall not exceed the amount paid by you for that product or service

Nothing in this clause affects your statutory rights.

23. Privacy and Data Protection

We process personal data in accordance with our Privacy Notice:

https://www.be-fit-coach.co.uk/privacy-notice

You should read the Privacy Notice to understand how we collect, use, store, and protect your personal data.

24. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be published on our website with the effective date shown at the top.

By continuing to use our website or services after revised Terms come into effect, you agree to the updated version.

25. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer law says otherwise.

26. Contact

If you have any questions about these Terms and Conditions, please contact:

BE Fit Coach
Trading name of Barrie Evans, sole trader
BE Fit Coach, Unit 93979, PO Box 92, Cardiff, CF11 1NB
Email: [email protected]
Phone: 0330 133 5123